Privacy Policy

Last updated:

Overview

At CareCub ASL, we respect your privacy and want you to feel confident using our app. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the choices you have.

CareCub ASL is a childcare marketplace connecting families with caregivers who understand ASL and Deaf culture. This policy applies to the CareCub ASL mobile app and related services.

What we collect

We only collect what we need to connect families with the right care. This may include:

  • Contact details such as your name, email address, and phone number

  • Information about your family or caregiving experience

  • Profile information and photo

  • City, state, or ZIP code

  • Caregiver experience, ASL skills, and availability

  • Messages and inquiries sent through the app

  • Information needed for caregiver background checks

  • Payment information processed through Stripe

  • Basic technical information, like your device type and app usage

How we use it

We use your information to create accounts and profiles, connect families and caregivers, process payments, complete caregiver background checks, provide support, and improve the app.

We may also send helpful updates and optional marketing communications. You can opt out of marketing emails at any time.

Sharing your information

We never sell your personal information. We may share information with service providers that help us operate CareCub ASL, such as Stripe for payments and Checkr for background checks.

Some information you choose to include in your caregiver profile may also be visible to families using the app.

We may also share information when required by law or when necessary to protect the safety of children, families, and caregivers.

App & Tracking Technologies

We may use technologies that help us understand how the app is used, remember preferences, improve performance, and maintain app security.

Your rights

Depending on where you live, you may have rights to access, correct, or delete your personal information. To make a request, contact us at the email below.

Security

We take reasonable steps to protect your information using appropriate technical and organizational measures. However, no electronic system can be completely secure.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to contact@carecubasl.com. We're always happy to help.